Terms of service

Terms of Service

1. Scope
These Terms of Service apply to all contracts concluded between WashedBlackDryTrading (hereinafter “we”, “us” or “Seller”) and the customer (hereinafter “you” or “Customer”) via our online store at washedblackdry.com.

2. Contracting Party
Seller: WashedBlackDryTrading — Product & Software Engineering
Owner (Inhaber): Benjamin Hofmann
Wilhelm-Backhaus-Str. 6A
50931 Köln
Germany
VAT-ID (USt-IdNr.): DE462848360
Phone: +49 1522 9226079
Email: washedblackdry87@gmail.com

3. Conclusion of Contract
The presentation of products in the online store does not constitute a legally binding offer. By clicking the “Buy now” / “Pay now” button, you submit a binding order. The contract is concluded when we accept your order by sending an order confirmation email.

4. Prices and Payment
All prices are final prices and include the applicable statutory VAT. Shipping costs are shown separately during the ordering process. Payment is due immediately upon conclusion of the contract.

5. Delivery
Delivery times are stated on the product page or during checkout. We are not responsible for delays caused by the shipping carrier or force majeure.

6. Retention of Title
The goods remain our property until full payment has been received.

7. Right of Withdrawal
Consumers have a statutory right of withdrawal of 14 days. Details can be found in our Return and Refund Policy.

8. Warranty (Gewährleistung)
Statutory warranty rights apply. For consumers in the EU/EEA, the statutory warranty period for goods is generally two years from delivery. Within the first year after delivery, the burden of proof for defects typically present at delivery is eased in favour of the consumer under applicable German/EU law. In case of a defect, you may request repair or replacement. If this fails, you may reduce the price or withdraw from the contract.

9. Liability
We are liable without limitation for intent and gross negligence. For slight negligence we are only liable for breach of essential contractual obligations, and liability is limited to the typical foreseeable damage. Liability for damages resulting from injury to life, body or health remains unaffected.

10. Customer Obligations
You are responsible for providing correct and complete delivery and contact information. We are not liable for delays or failed deliveries caused by incorrect data provided by you. Warranty claims should include a description of the issue and, where helpful, photos of the product.

11. Electronics / CE
Where products are electrical or electronic equipment, they are intended for the stated use only. Observe manufacturer instructions. CE marking and documentation status are as stated on the product page; do not assume CE coverage beyond what is declared for that SKU.

12. Final Provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer and have your habitual residence in another EU country, you also enjoy the protection of the mandatory provisions of that country. The place of jurisdiction for merchants is Köln, Germany. If any provision of these Terms is or becomes invalid, the remaining provisions shall remain unaffected.